Heather Fitzgerald

Heather's role focuses on engaging Yale's students, alumni, and our broader community with the work happening at the Yale Center for Business and the Environment (CBEY). From events to internships to mentorship and beyond, Heather strives to develop and showcase meaningful ways people can connect with the amazing opportunities CBEY has to offer.

Heather also leads the marketing and communications efforts at CBEY, informing the public about who we are and what we do. She enjoys telling stories about our people and projects, as well as sharing the many resources we develop to help alumni and others working to create a just and thriving world.

She also takes great joy in watering the office plants and seeing them thrive :)

Additionally, Heather is the Staff Lead of the Business and the Environment Learning Community at the Yale School of the Environment. In this role, she helps create co-curricular opportunities for students digging into how business must create more sustainable approaches to meet human needs.

Prior to joining CBEY, Heather worked as Assistant Director at the Yale Center for Customer Insights at the Yale School of Management. There she developed a breadth of marketing and communication programs, engaged with students on research projects, and directed the center’s events. Throughout it all, she managed projects big and small with grace and focus.

Heather has nearly 20 years of experience in marketing and customer insights, working with global brands such as Coca-Cola, Procter & Gamble and McDonald’s to evaluate and improve their communication strategies. At the start of her career, she was part of a consortium that pioneered online research in its infancy, bringing together practitioners and researchers to build best practices.

A mother of three, she enjoys gardening, hiking with her dogs, finding fantastic bargains at consignment shops, and spending time with her family.