Heather Fitzgerald

As Managing Director of the Yale Center for Business and the Environment (CBEY), Heather Fitzgerald connects Yale students, alumni, and partners with opportunities to advance solutions at the intersection of business and sustainability. She brings together people, ideas, and resources to address the complex challenges facing both human and natural systems. Through events, internships, mentorship, and other experiential programs, she builds meaningful pathways for engagement and impact across the Yale community and beyond.

Heather also leads CBEY’s marketing and communications efforts, sharing stories that highlight the people, projects, and innovations working to create a just and thriving world. 

She also takes great joy in watering the office plants and seeing them thrive :)

Additionally, Heather is the Staff Lead of the Business and the Environment Learning Community at the Yale School of the Environment. In this role, she helps create co-curricular opportunities for students digging into how business must create more sustainable approaches to meet human needs.

Prior to joining CBEY, Heather worked as Assistant Director at the Yale Center for Customer Insights at the Yale School of Management. There she developed a breadth of marketing and communication programs, engaged with students on research projects, and directed the center’s events. Throughout it all, she managed projects big and small with grace and focus.

Heather has nearly 20 years of experience in marketing and customer insights, working with global brands such as Coca-Cola, Procter & Gamble and McDonald’s to evaluate and improve their communication strategies. At the start of her career, she was part of a consortium that pioneered online research in its infancy, bringing together practitioners and researchers to build best practices.

A mother of three, she enjoys gardening, hiking with her dogs, finding fantastic bargains at consignment shops, and spending time with her family.